Terms of Use | DurQian<\/title><\/p>\n<style>\n:root{\n --theme-primary:#1B4332;\n --theme-secondary:#40916C;\n --ink:#121417;--muted:#626872;--line:#E6E8EC;--soft:#F6F7F8;--soft2:#FAFAFB;--white:#fff;\n --radius:16px;--shadow:0 8px 28px rgba(17,24,39,.05);\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:#fff;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.68}\na{color:var(--theme-primary);font-weight:700;text-decoration-thickness:1px;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible,button:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:6px}\n.shell{max-width:1180px;margin:0 auto;padding:44px 22px 68px}\n.topline{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:0 0 18px;border-bottom:1px solid 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b{display:block;margin-bottom:3px;color:var(--ink);font-size:.9rem}\n.ruleband span{color:var(--muted);font-size:.92rem}\n.table-wrap{overflow-x:auto;border:1px solid var(--line);-webkit-overflow-scrolling:touch}\ntable{width:100%;min-width:720px;border-collapse:collapse;background:#fff}\nth,td{padding:13px 15px;text-align:left;vertical-align:top;border-bottom:1px solid var(--line)}\nth{background:var(--soft);color:var(--ink);font-size:.88rem;white-space:nowrap} td{color:var(--muted)}\ntr:last-child td{border-bottom:0}\n.dl{display:grid;grid-template-columns:minmax(180px,.45fr) 1fr;border-top:1px solid var(--line)}\n.dl dt,.dl dd{margin:0;padding:14px 0;border-bottom:1px solid var(--line)}\n.dl dt{padding-right:22px;font-weight:800;color:var(--ink)}\n.dl dd{color:var(--muted)}\n.footer-note{margin-top:30px;padding-top:18px;border-top:1px solid var(--line);color:var(--muted);font-size:.9rem}\n@media(max-width:860px){.hero-grid,.two{grid-template-columns:1fr}.hero-aside{padding-left:0;padding-top:16px;border-left:0;border-top:3px solid var(--theme-primary)}.three,.four,.ruleband{grid-template-columns:1fr 1fr}.ruleband>div{border-bottom:1px solid var(--line)}.dl{grid-template-columns:1fr}.dl dt{padding-bottom:3px;border-bottom:0}.dl dd{padding-top:0}.shell{padding:32px 16px 50px}}\n@media(max-width:560px){.three,.four,.ruleband{grid-template-columns:1fr}.topline{align-items:flex-start;flex-direction:column}.ruleband>div{border-right:0}}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}<\/p>\n<p>.terms-layout{display:grid;grid-template-columns:190px 1fr;gap:42px;padding-top:30px}.chapter-nav{position:sticky;top:16px;align-self:start}.chapter-nav span{display:block;padding:8px 0;border-bottom:1px solid var(--line);color:var(--muted);font-size:.82rem}.clause{display:grid;grid-template-columns:62px 1fr;gap:18px;padding:24px 0;border-bottom:1px solid var(--line)}.clause-no{font-size:1.65rem;font-weight:900;color:var(--theme-primary);line-height:1}.clause h2{margin-bottom:9px}@media(max-width:760px){.terms-layout{grid-template-columns:1fr}.chapter-nav{display:none}.clause{grid-template-columns:44px 1fr}}\n<\/style>\n<p><main class=\"shell\"><\/p>\n<div class=\"topline\">\n<div class=\"brandline\">DurQian<\/div>\n<div>Last updated: 3 September 2026<\/div>\n<\/div>\n<header class=\"hero\">\n<div class=\"hero-grid\">\n<div><span class=\"kicker\">Website Terms<\/span><\/p>\n<h1>Terms of Use<\/h1>\n<p>Terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights.<\/p>\n<\/div>\n<div class=\"hero-aside\"><strong>Customer support<\/strong>support@durqian.com<\/div>\n<\/div>\n<\/header>\n<div class=\"terms-layout\">\n<aside class=\"chapter-nav\"><span>01 Scope<\/span><span>02 Website Use<\/span><span>03 Product Information<\/span><span>04 Prices and Taxes<\/span><span>05 Orders<\/span><span>06 Order Acceptance<\/span><span>07 Processing<\/span><span>08 Cancellation<\/span><span>09 Address Changes<\/span><span>10 Payments<\/span><span>11 Shipping Fees<\/span><span>12 Free Shipping<\/span><span>13 Dispatch<\/span><span>14 Estimated Delivery<\/span><span>15 Tracking<\/span><span>16 Customs and Import Duties<\/span><span>17 Lost Parcels<\/span><span>18 EU Right of Withdrawal<\/span><span>19 Returns<\/span><span>20 Return Shipping<\/span><span>21 Exchanges<\/span><span>22 Defective \/ Incorrect \/ Incomplete Goods<\/span><span>23 Refunds<\/span><span>24 Personalised Goods Exception Where Applicable<\/span><span>25 Statutory Consumer Rights<\/span><span>26 Intellectual Property<\/span><span>27 Liability<\/span><span>28 Privacy<\/span><span>29 Changes<\/span><span>30 Contact<\/span><\/aside>\n<div>\n<section class=\"clause\">\n<div class=\"clause-no\">01<\/div>\n<div>\n<h2>Scope<\/h2>\n<p>These Terms of Use apply to use of this website and purchases made through it, subject to mandatory applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">02<\/div>\n<div>\n<h2>Website Use<\/h2>\n<p>Use the website only for lawful purposes and do not interfere with its operation, security or other users.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">03<\/div>\n<div>\n<h2>Product Information<\/h2>\n<p>Product descriptions, images, availability and other information are provided for shopping purposes and may be updated where needed.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">04<\/div>\n<div>\n<h2>Prices and Taxes<\/h2>\n<p>Displayed product prices include applicable tax according to the website\u2019s pricing configuration. Customs and import duties are separate where applicable.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">05<\/div>\n<div>\n<h2>Orders<\/h2>\n<p>Submitting an order is a request to purchase the selected goods and is subject to order acceptance.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">06<\/div>\n<div>\n<h2>Order Acceptance<\/h2>\n<p>An order is accepted when it is confirmed through the applicable order-processing flow.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">07<\/div>\n<div>\n<h2>Processing<\/h2>\n<p>Orders are usually processed within 1\u20133 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">08<\/div>\n<div>\n<h2>Cancellation<\/h2>\n<p>You may request cancellation before dispatch by contacting support@durqian.com. After dispatch, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">09<\/div>\n<div>\n<h2>Address Changes<\/h2>\n<p>You may request an address change before dispatch. After dispatch, changes are not guaranteed and may depend on the carrier.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">10<\/div>\n<div>\n<h2>Payments<\/h2>\n<p>Payments are processed through Stripe. The methods actually displayed on the Payment or Checkout page take priority for a specific transaction.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">11<\/div>\n<div>\n<h2>Shipping Fees<\/h2>\n<p>Standard shipping is 6$ when the free-shipping threshold is not reached.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">12<\/div>\n<div>\n<h2>Free Shipping<\/h2>\n<p>Standard shipping is free when the order reaches 50.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">13<\/div>\n<div>\n<h2>Dispatch<\/h2>\n<p>Orders are dispatched within 3 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">14<\/div>\n<div>\n<h2>Estimated Delivery<\/h2>\n<p>Estimated transit time is 7\u201315 business days after dispatch. This is an estimate and not a guaranteed delivery date.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">15<\/div>\n<div>\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking is provided after dispatch when data becomes available.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">16<\/div>\n<div>\n<h2>Customs and Import Duties<\/h2>\n<p>Customs duties, import charges or customs handling charges imposed by the destination country are the customer\u2019s responsibility where applicable, unless mandatory law requires otherwise.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">17<\/div>\n<div>\n<h2>Lost Parcels<\/h2>\n<p>If a parcel appears lost, contact support. We review tracking and investigate with the carrier. If confirmed lost, we offer reshipment or a refund.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">18<\/div>\n<div>\n<h2>EU Right of Withdrawal<\/h2>\n<p>Where EU distance-selling consumer rules apply, consumers generally have a statutory 14-day right of withdrawal from receipt without giving a reason, subject to applicable legal conditions and exceptions.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">19<\/div>\n<div>\n<h2>Returns<\/h2>\n<p>For items covered by the ordinary return policy, request a return within 14 calendar days after receipt by contacting support@durqian.com. No restocking fee is charged.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">20<\/div>\n<div>\n<h2>Return Shipping<\/h2>\n<p>For ordinary change-of-mind returns, the customer pays return shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return shipping cost.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">21<\/div>\n<div>\n<h2>Exchanges<\/h2>\n<p>Direct exchanges are supported. For normal exchanges, the customer pays both return shipping and replacement shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable shipping costs.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">22<\/div>\n<div>\n<h2>Defective \/ Incorrect \/ Incomplete Goods<\/h2>\n<p>Mandatory statutory rights for defective or non-conforming goods remain fully applicable and are not limited by ordinary return conditions.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">23<\/div>\n<div>\n<h2>Refunds<\/h2>\n<p>Approved refunds generally return to the original payment method. The internal processing target is within 7 business days after return review, subject to mandatory statutory refund deadlines.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">24<\/div>\n<div>\n<h2>Personalised Goods Exception Where Applicable<\/h2>\n<p>If made-to-order, custom-made or clearly personalised goods are offered, such goods may be excluded from ordinary change-of-mind withdrawal where permitted by law. This does not exclude rights relating to defective, damaged, incorrect goods, merchant production errors or other mandatory statutory rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">25<\/div>\n<div>\n<h2>Statutory Consumer Rights<\/h2>\n<p>Nothing in these Terms limits or excludes Mandatory Statutory Consumer Rights that cannot lawfully be limited or excluded. For applicable EU statutory withdrawal, required standard original delivery costs are refunded in accordance with law; supplementary delivery costs above the least expensive standard option may be excluded where law permits.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">26<\/div>\n<div>\n<h2>Intellectual Property<\/h2>\n<p>Website content and materials are protected by applicable intellectual-property law. No ownership rights are transferred merely by viewing or purchasing through the site.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">27<\/div>\n<div>\n<h2>Liability<\/h2>\n<p>Liability is subject to applicable law. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">28<\/div>\n<div>\n<h2>Privacy<\/h2>\n<p>Personal-data processing is governed by the Privacy Policy and Cookie Policy.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">29<\/div>\n<div>\n<h2>Changes<\/h2>\n<p>These Terms may be updated from time to time. The Last Updated date indicates the current published version.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\">\n<div class=\"clause-no\">30<\/div>\n<div>\n<h2>Contact<\/h2>\n<p>For order, shipping, return, refund, exchange or general support, contact support@durqian.com. For privacy matters, contact privacy@durqian.com.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use | Last updated: Website Terms Terms of Use Terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights. Customer support 01 Scope02 Website Use03 Product Information04 Prices and Taxes05 Orders06 Order Acceptance07 Processing08 Cancellation09 Address Changes10 Payments11 Shipping Fees12 Free Shipping13 Dispatch14 Estimated Delivery15 Tracking16 Customs and Import Duties17 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25882","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/pages\/25882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/comments?post=25882"}],"version-history":[{"count":1,"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/pages\/25882\/revisions"}],"predecessor-version":[{"id":25929,"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/pages\/25882\/revisions\/25929"}],"wp:attachment":[{"href":"https:\/\/durqian.com\/bsite\/wp-json\/wp\/v2\/media?parent=25882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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